Testimonials
A few kind words from our happy couples-these are all genuine reviews from various sources
We do get kind of needy when we don’t feel the love. Luckily, these couples aren’t shy about showing their feelings.
We do get kind of needy when we don’t feel the love. Luckily, these couples aren’t shy about showing their feelings.
1st October 2023
We bought our wedding rings from SMOOCH back in 2013 and from the initial home visit up until now, they've been brilliant at providing a personal and quality service. Excellent at responding to queries quickly and the after-sales service is top-notch. I recently had to have my ring repaired and cleaned and it came back looking brand new. Thank you SMOOCH. I will continue to recommend you!
31st August 2023
After a few rearranged appointments as I was waiting for my ring to come back, me and my fiancé finally met Nick tonight at our home! We were left so super happy with the service we recieved and we now have our wedding rings! I’d reccomend Smooch and Nick to everyone wanting that care free experience and with a lot more choice and freedom than some of the shops at a super price too!! Can’t wait to recieve our rings and we cant thank Nick enough for helping us find our forever rings
10th August 2023
Excellent service! Nick is very personable, and made both me and my husband feel very comfortable to talk through lots of different options until we were truly happy with the design of eternity ring I wanted. Nick also had lots of great suggestions when designing it. Couldn’t fault any part of the service provided.
6th August 2023
Honestly cannot believe the incredible service my partner and I received today! I popped a callback request through at around 2pm today, by 5pm I'd had phonecall from the lovely Nick, who just so happened to live round the corner! 2 hours later we'd pick our perfect rings! I almost immediately found exactly what I was looking for, and Nick was great with my partner, helping him create exactly what he was looking for. The selection is insane and totally customisable, just a wonderful company, cant wait for our rings to arrive!
30th July 2023
Wonderful wedding rings! My wife and I got married 4 weeks ago,we are very pleased with our white gold and diamond wedding rings!
30th July 2023
Amazing experience! Ash was so friendly and helpful when he came to our home, gave us great advice and was very patient as we made our decisions. So happy with our beautiful wedding rings!
29th July 2023
Great looking rings. Excellent customer service from them even with me changing things before rings were made. Managed to make my partners ring even though it was not in their selection. Bit of an issue with mans ring size as i had to have it resized twice but they were excellent responding and done this extremely quick. It fits great now so worth sorting ot to get it right. Nice and clear engraving and fingerprint looks good.
21st May 2023
Simply the Best!
20th May 2023
Having received our wedding ring from Smooch ‘pre-covid’, I contacted them for some help 3 years later when our wedding was finally going ahead! The customer service was fantastic! Stephen went the extra mile to help me out. It was so lovely to deal with a company who helped me out purely out of good will! It gave me one less thing to worry about and I am really grateful for that. Great service from start to finish and I look forward to finally being able to wear my beautiful wedding ring.
24th April 2023
Smooch are brilliant (shout out to Stephen S in particular!). My ring had an issue after polishing so I had to send it back and they sorted it with no problem completely free of charge, even reimbursed me the postage. I then forgot to send as much info as I should have, and they tracked my ring down for me and ensured it's safe return. Their rings are really good quality too, and absolutely beautiful
29th March 2023
Found Smooch in a wedding fayre and noticed a ring I liked straight away. Ash made an appointment and came to my house with a range of rings but I fell in love with the original one with a few tweaks. They listened to exactly what I wanted and I received my ring within a few weeks and it’s everything I could’ve wished for and more. Can’t recommend Smooch enough!
9th February 2023
Great service straight to your door. Friendly and knowledgeable. Multiple communications prior to visit. Fantastic service.
25th January 2023
What a fantastic experience, so at ease and comfortable. Ash was brilliant, knowledgeable and left us to make our decisions with no pressures at all. From start to finish I would recommend Smooch to everyone, you get exactly what you want with no fuss, the range is complete, thank you for making the experience of buying our wedding rings so relaxed, easy and enjoyable. We know we have picked the perfect rings for us, this wouldn’t have happened in a shop setting. We highly recommend Smooch, especially Ash.
24th January 2023
We ordered rings with Smooch for our wedding and the process couldn't have been easier. Andrea came to our house and was absolutely lovely - she was very knowledgable on all the rings and helped us find the perfect ones. We had some issues with a wrong ring being delivered, however the customer service was great and the issue was resolved very quickly (even with Christmas and Royal Mail strikes!). We are so happy with our rings from Smooch and can't recommend them enough.
23rd January 2023
Just wanted to say WOW what a very special experience, my husband to be is not a fan of shopping, so it was perfect when the rep explained at the wedding show that they bring the ring samples to your home. At our appointment the rep brought so many samples for us to view, she wasn’t pushy, she let us make up our own minds, didn’t push for a sale, and made the appointment fun, even my partner enjoyed the shopping experience. We asked for the rings to be delivered in August as our wedding date was the 5th October, the rings arrived on 10th August, we were so excited to receive them and they are absolutely stunning, we were over the moon with our purchase. I can’t THANK or RATE Smooch enough!!!