How we work

The Smooch process

Make An Appointment

Make an appointment with us by completing the appointment form or calling 01895 825 900 or 0044 1895 825900 from outside the UK

Choose A Time

One of our super-lovely and super-knowledgeable Smooch Advisers will visit you at home at a time that suits you. They’ll bring a selection of over 225 wedding rings with them. 

Find The Perfect Ring

Our Smooch Adviser will help you and your partner to select your perfect wedding rings. Remember: if you see something you like but want it changed to make it even more perfect for you, we can usually do it! We can add diamonds, add engravings, change the width, change the type of metal... and so much more.

Pay A Deposit

Our Smooch Adviser will take a deposit from you (a third of the total amount) and you can choose one of our flexible payment options. 

Receive Your Rings!

Your rings will be custom-made especially for you, then posted to you by Special Delivery.

Here's why we don't have shops:

  • We don’t have the massive overheads of a shop, and we can pass on these savings to you.

  • Our Smooch Advisers visit you wherever you live around the country. Even if Smooch had heaps of shops, it’s hard to beat having the entire shop brought to your own home. 

  • Jewellery shops are closed for 16 hours out of any 24-hour period. Smooch Advisers can visit you at any time of day or night, at a location that suits you.

  • Good jewellery shops have lots of customers jostling for a few sales advisers’ attention. Our Smooch Advisers will give you their undivided attention – for as long as you need it.

  • You can’t customise the rings you see in a jewellery shop – you just have to buy what’s there. With Smooch, you can use our extensive range of rings for inspiration, and customise many of them to your heart’s content. Visit the Customisation page for more information. 

Make An Appointment


How to buy your wedding rings from Smooch

Quick FAQs

Q. I've heard some rumours about free gifts...
A.

Those rumours are true!

You can put a pen through the “Pressies for bridesmaids/Best Man” line in your to-do list: we’ve got it sorted for you. Even if you don’t order with Smooch, you’re still entitled to these gifts – just for having an appointment!

When the Smooch Adviser visits, you’ll be able to choose these gifts. We can give you up to three bridesmaids’ gifts, and you have the choice of the following:

  • Tiffany-style heart pendants
  • Silver and cubic zirconia earrings
  • Natural freshwater pearl bracelets

As for the Best Man, we’ll give you a suave and sexy pair of cufflinks for him.

If you order rings from us, the gifts will be delivered in the same Special Delivery package. If you decide not to order, simply email us to claim them (you'll need to give us your order number, the name of your Adviser, the date of your appointment and your full name, address and postcode). 

Q. If I decide not to order any rings from Smooch, do I still get the gifts for my bridesmaids and Best Man?
A.

Yes – we’re true to our word. Even if you don’t order with Smooch, you’re still entitled to these gifts. Just email us, providing us with the date of your appointment, the order number on your order form (which the Adviser will give you even if you don’t make an order), the name of your Smooch Adviser, your full name, address and postcode. 

Read all our FAQs