How we work
The Smooch process
Make An Appointment
Make an appointment with us by completing the appointment form or calling 01895 825 900.
Choose A Time
One of our super-lovely and super-knowledgeable Smooch Advisers will visit you at home at a time that suits you. They’ll bring a selection of over 225 wedding rings with them.
Find The Perfect Ring
Our Smooch Adviser will help you and your partner to select your perfect wedding rings. Remember: if you see something you like but want it changed to make it even more perfect for you, we can usually do it! We can add diamonds, add engravings, change the width, change the type of metal... and so much more.
Pay A Deposit
Our Smooch Adviser will take a deposit from you (a third of the total amount) and you can choose one of our flexible payment options.
Receive Your Rings!
Your rings will be custom-made especially for you, then posted to you by Special Delivery.
Here's why we don't have shops:
We don’t have the massive overheads of a shop, and we can pass on these savings to you.
Our Smooch Advisers visit you wherever you live around the country. Even if Smooch had heaps of shops, it’s hard to beat having the entire shop brought to your own home.
Jewellery shops are closed for 16 hours out of any 24-hour period. Smooch Advisers can visit you at any time of day or night, at a location that suits you.
Good jewellery shops have lots of customers jostling for a few sales advisers’ attention. Our Smooch Advisers will give you their undivided attention – for as long as you need it.
You can’t customise the rings you see in a jewellery shop – you just have to buy what’s there. With Smooch, you can use our extensive range of rings for inspiration, and customise many of them to your heart’s content. Visit the Customisation page for more information.